Toilets
- Toilet keeps running
- Toilet leaks around the base or supply connection
- Toilet rocks or feels loose
- Toilet does not flush correctly
- Internal toilet parts need replacement
Plumbing repair
Plumbing Repairs for Your Home
From running toilets and dripping faucets to leaking valves and low water pressure, NexGen finds the cause, explains the repair options, and completes the work you approve.
Common repairs
What needs attention in your home?
You do not need to know the failed part before you call. Tell us what is happening, and we will inspect the affected plumbing and explain the next step.
Faucets, Sinks, Showers, and Tubs
- Faucet drips or will not shut off completely
- Water leaks below a sink
- Shower or tub handle is loose or difficult to operate
- Fixture has weak or uneven water flow
- Fixture, cartridge, or trim needs repair
Water Lines and Valves
- Supply line is dripping
- Shutoff valve is leaking or will not operate
- Exposed pipe or fitting is leaking
- Water pressure has changed
- Appliance water connection needs repair
Other Household Plumbing
- Garbage disposal is leaking or not operating correctly
- Hose bib or outdoor faucet needs repair
- Laundry connection is leaking
- Utility sink or household plumbing fixture needs attention
- The source of the problem is not yet clear
Your repair visit
What happens after you contact us
Start by telling us what you are seeing, hearing, or experiencing. You do not need to diagnose the plumbing problem yourself.
- Describe the problemTell us where the issue is located, what the plumbing is doing, and when you first noticed it.
- We inspect the affected plumbingThe technician evaluates the visible condition, tests the affected fixture or piping when appropriate, and identifies the likely cause.
- You receive clear optionsWe explain what was found, what the available repair or replacement options address, and what requires approval.
- The approved work is completedThe technician completes the authorized repair, tests the affected plumbing, and explains what was done.
A little information can help us prepare
- Tell us which room or fixture is affected.
- Let us know whether water is actively leaking.
- Share when the problem began and whether it is getting worse.
- Photos of the fixture, leak, valve, or surrounding area may be helpful.
- For active flooding or sewage backups, call NexGen directly. For a possible gas concern, leave the area and follow the emergency safety instructions first.
Related services
Questions
Helpful answers before you call
Do I need to know what part is broken before I call?
No. Describe what the plumbing is doing and where the problem is located. The technician will inspect the affected plumbing and explain what appears to be causing it.
Can you repair small plumbing problems?
Yes. Residential plumbing repair can include running toilets, dripping faucets, leaking supply lines, faulty shutoff valves, loose fixtures, and other common household plumbing issues.
Will you tell me whether repair or replacement makes more sense?
Yes. The recommendation depends on the failed component, the condition of the surrounding plumbing, the availability of replacement parts, and the expected reliability of the repair.
Will I know what the work involves before it begins?
NexGen explains the findings and the recommended scope before completing work that requires customer approval.
Should I call NexGen about a routine repair?
Yes. Call for routine repair questions, active leaks, sewage backups, or any condition that may cause property damage. For a possible gas concern, leave the area and follow the emergency safety instructions first.
What should I have ready when I contact NexGen?
Share the affected room or fixture, what you are noticing, when the issue began, and whether water is actively leaking. Photos may also help us prepare for the visit.
Tell us what needs attention.
Describe the plumbing problem in your home. NexGen will help identify the cause and explain the practical next step.