Plumbing Emergencies and Immediate Safety
When a pipe bursts, get people out of the wet area, shut off the water if the valve is safe to reach, and tell the plumber what is still leaking.
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Find the home’s private main valve before an emergency, learn how its handle closes, and never force it when water is already leaking.
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A ceiling leak needs immediate attention when water is flowing, electricity may be involved, or the ceiling is sagging, cracking, or shedding material.
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Stop all water use, keep people and pets out of the affected area, and wait to begin cleanup until the backup and any electrical danger are under control.
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Stay clear of hot water and wet controls, stop using hot water, and shut off the heater’s cold-water supply only when the valve is dry and safe to reach.
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If water is near an outlet, electrical panel, switch, appliance, or wiring, stay back and keep everyone else away. Do not try to stop the leak from inside the wet area.
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A wall stain can come from a supply pipe, a drain that leaks only during use, or water traveling from another room. Stop using the likely fixtures until the source is found.
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Do not flush again. Stop the toilet from refilling, keep people and pets away from the overflow, and stop all water use if another drain begins to gurgle or rise.
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